This Privacy Policy explains how personal data is collected, used and retained when you visit or make a purchase through www.verdesnip.com
(the “Website”).
1. Data Controller
The data controller responsible for your personal data is:
Eqinto S.à r.l.
17 Rue de Rochefort, 2431 Beggen, Luxembourg
Luxembourg
Email: gardening@verdesnip.com
Registration No.: LU27513031 B193932
2. Personal Data Collected
When you interact with the Website, the following categories of personal data may be processed:
Identification and contact details (such as name, billing address, delivery address, email address, telephone number)
Order and transaction details
Communication records where you contact support
Technical data (such as browser type, device information, and access logs)
Payment-related information processed during checkout
3. Purposes of Processing
Personal data is processed for the following purposes:
Processing and fulfilling orders placed via the Website
Managing payments and related transaction activities
Responding to enquiries and customer communication
Maintaining records required for accounting and tax obligations
Improving Website functionality and user experience
4. Payment Processing
Payments are processed by Stripe, acting as a payment service provider.
Stripe processes payment-related information in order to complete transactions, prevent fraudulent activity, and comply with applicable financial regulations.
Certain transaction data may be shared with Stripe solely for the purpose of completing the payment process and maintaining transaction records.
Stripe operates under its own privacy practices, which apply to the information it processes in connection with payments.
5. Legal Basis for Processing (GDPR)
Processing of personal data is carried out under the following legal bases under Regulation (EU) 2016/679 (GDPR):
Performance of a contract (processing orders and delivering goods)
Legal obligations (accounting and tax record-keeping requirements in Luxembourg and the EU)
Legitimate interests (Website operation, fraud prevention, and service improvement)
Consent (where explicitly provided, for example for optional communications)
6. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected.
Typical retention periods include:
Order and transaction records: up to 10 years, in accordance with Luxembourg accounting and tax obligations
Customer communication records: up to 3 years after the last interaction
Technical and usage data: retained for a limited period necessary for operational analysis and maintenance
After these periods, data is deleted or anonymised where applicable.
7. Data Sharing
Personal data may be shared with:
Payment service provider Stripe, for transaction processing
Service providers involved in order fulfilment and operational support
Legal or regulatory authorities where required under applicable law
All third parties are required to handle personal data in accordance with applicable data protection requirements.
8. International Data Transfers
Where data is transferred outside the European Economic Area (EEA), appropriate safeguards are applied in accordance with GDPR requirements, such as standard contractual clauses or equivalent lawful mechanisms.
9. Data Subject Rights
Under GDPR, individuals have the following rights:
Access to personal data
Rectification of inaccurate data
Erasure of personal data where applicable
Restriction of processing in certain circumstances
Data portability where applicable
Objection to processing based on legitimate interests
Requests relating to these rights may be submitted to: gardening@verdesnip.com
10. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect operational or legal changes. The latest version will always be made available on the Website.